Refund & Cancellation Policy
At MB Verse, we want you to love what you wear. If something isn’t right, we’ve got you covered.
Order Cancellation
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Orders may be cancelled within 24 hours of purchase, provided they haven’t been shipped.
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Once shipped, orders cannot be cancelled.
Refund Eligibility
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Wrong product delivered (different size/design).
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Damaged or defective product received.
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Quality issue reported within 7 days of delivery.
Non-Refundable Items
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Custom-printed products (coming soon), unless defective.
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Clearance/sale items, unless damaged in transit.
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Shipping charges, if applicable.
Refund Process
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Refunds are issued to your original payment method within 5–7 business days after approval.
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In case of partial order returns, only eligible items will be refunded.
Exchanges
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Exchanges may be offered subject to product availability.
7506568219 | ✉️ mbverse22@gmail.com
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